Outsourcing Communication (Book Excerpts)

Outsourcing Communication

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Curious about outsourcing communication? Our book, “Outsourcing Through RentACoder” explains it all. Below are a few selected snippets that describe its importance and why you, as an outsourcer, should care.

For details, head on over to this page and order the book. Outsourcing Through RentACoder is a 418 page step-by-step user guide for entrepreneurs who want to reduce their workload and increase productivity at the same time.

Excerpts:

• Most of your outsourcing communication will occur through the RentACoder website, but it never hurts to have an alternative method of communication handy. (page 27)
• It additionally eliminates the need for travel and long-distance communication costs. If you can appreciate the way the Internet transformed the method in which we exchange information, then you can definitely appreciate the way RentACoder continues to exploit IT outsourcing, online. (page 75)
• All communication through RentACoder transmits through e-mail. But as you may already know, email can be a risky beast itself. (page 100)
• Communication is key within an outsourcing team since the performance of one coder often depends on the performance of another. (page 132)
• The most important thing about team collaboration is that its communication must be regularly updated, available, and recorded for troubleshooting or legal purposes regardless of the platform. (page 133)
• The email message additionally informs you about the website’s safeguards, the website’s chat area in case you want to talk to the coders who bid on your project, the system’s coder rating system which we talk about at length a bit later on, Friday status reports, and the importance of keeping all communication on the RentACoder site. (page 200)
• In fact, until escrow is established, (1) personal email addresses are not exchanged in an effort to discourage off-site communication, and (2) RentACoder warns coders against working on a project until buyers meet their escrow obligation. (page 286)
• Keeping communication positive yet effective is a fine art in outsourcing. You don’t want to go overboard with communication and bug the hell out of your coder. On the other hand, you don’t want to seem aloof and uncaring either. (page 303)
• At RentACoder, the most important thing about outsourcing is Communication, Communication, Communication! How could it not be? The entire website is built and run with it. (page 323)
• We therefore don’t recommend that you open arbitration for a late project unless (1) you get the sense that a coder isn’t working on your project at all, (2) you’ve already extended an existing deadline one or two times, and/or (3) you begin to realize a coder is incapable of completing the project period. Regular communication will help you make the appropriate call. (page 330)
• Left unchecked, arbitration could escalate into one of those long, drawn out USENET fights we’re all too familiar with. That’s why RentACoder doesn’t allow communication between disagreeing parties. (page 343)
• Sooner or later, you’re going to communicate with a coder away from the RentACoder website. Some projects require it while other projects will benefit from the clarification off-site communication can provide. (page 373)
• Be sure that you understand the contract terms with RAC as far as payment details, deadline details, and onsite communication is concerned. (page 408)

Order Outsourcing Through RentACoder:

Outsourcing Through RentACoder is a 418 page, 7.44" x 9.68" paperback book, fully illustrated and filled with everything you could possibly need to successfully outsource your tasks the first time.

Inside, you’ll find a slew of outsourcing know-how, over a dozen online checklists, worksheets, and more. It also introduces an outsourcing roadmap exclusive to the RentACoder website.

Order it here.