Outsourcing Buyers (Book Excerpts)

Outsourcing Buyers

Curious about the outsourcing buyer? Our book, “Outsourcing Through RentACoder” explains it all. Below are a few selected snippets that describe its importance and why you, as an outsourcer, should care.

For details, head on over to this page and order the book. Then complement what you find here with the content in our growing outsourcing articles library (the book’s ‘online extension’). Outsourcing Through RentACoder is a 418 page step-by-step user guide for entrepreneurs who want to reduce their workload and increase productivity at the same time.

Excerpts:

• We also want to acknowledge the many buyers that we’ve served over the years. Without them, we never would have had the opportunity to learn so much about outsourcing – nor would we have the right to address the audience of this book. (page 7)
• 94.18% of RentACoder’s hiring force is a repeat-buyer force with 55% of the hiring coming from the good ol’ U.S. of A. (page 26)
• At RentACoder, outsourcing service providers and independent contractors are called “coders” or “sellers.” Clients, outsourcers, and employers are called “buyers.” (page 31)
• RentACoder’s escrow service is crucial, as it prevents coders from collecting funds on unfinished projects and it prevents buyers from running off with projects without paying for them. (page 41)
• Global IT continues to be a routine part of business for thousands of buyers and contractors every day through this very resource. This section investigates why. (page 75)
• If no resolution can be found, and a coder is found innocent of causing a delay, the guilty party (the buyer) has to surrender a percentage of escrowed funds and tolerate a tarnished reputation! (page 89)
• Even a site as big and popular as RentACoder can’t protect outsourced projects from the perils of illness, death, bankruptcy or natural disasters. BUT – it *does* give buyers the means to amend the site’s default contracts so that buyers can address these issues and more. (page 94)
• You’ll need to consider how you can recover from a lost arbitration case because at RentACoder, the buyer ain’t always right!! (page 103)
• In a nutshell, “The Boss” needs to know that RentACoder provides prompt customer service, a fair arbitration process, a Buyer Requirements Wizard that eliminates misunderstandings, and an Expert Guarantee Deposit for buyers who want to attract the most committed coders. (page 117)
• The data we’re talking about of course is the collection of files sent between parties and the numerous messages exchanged among buyers, coders, and RentACoder administrators. (page 120)
• For the entrepreneur, an outsourcing team consists of a single buyer and a group of coders. The buyer fulfills the role of the team manager and each coder fulfills a role based on the task he or she is assigned. (page 132)
• These skills are the processes that buyers seek from us time and time again because we’re extremely competent at them. (page 142)
• Buyer requirements are the items a buyer requests in a project. Employers or clients include “buyer requirements” in a bid request. (page 163)
• RentACoder gives buyers three choices of auctions or arrangements to solicit bids. They are (1) the Open Auction, (2) the Private and One-On-One Auction, and (3) the Bulletin Board Auction. (page 176)
• RentACoder will automatically log you in when it detects the appropriate cookie and it’ll present its buyer interface so you can start working with the site right away. (page 186)
• RentACoder gives experienced buyers the option of bypassing the Requirements Interview with the “Other” option, but we don’t recommend skipping this step at all. If you do, you invite ambiguity and confusion – two things that seemingly just beg for arbitration. (page 193)
• One option that you shouldn’t select (as someone new to the site) is the option to just forget about a deadline. This option is most appropriate for buyers who work with a select group of coders and who know their working habits. As a new buyer, you’re really not ready to make that call yet. (page 201)
• Buyers generally don’t like to see a large number in this field because it could mean the coder is too busy to provide quality service – especially if the coder is a single freelancer. (page 232)

Order Outsourcing Through RentACoder:

Outsourcing Through RentACoder is a 418 page, 7.44″ x 9.68″ paperback book, fully illustrated and filled with everything you could possibly need to successfully outsource your tasks the first time.

Inside, you’ll find a slew of outsourcing know-how, over a dozen online checklists, worksheets, and more. It also introduces an outsourcing roadmap exclusive to the RentACoder website.

Order it here.