 AssistU (www.AssistU.com) Rating: 2.5
76 Cranbrook Rd., Suite 192, Cockeysville, MD 21030 | 866-829-6757
Description
AssistU not only trains its own virtual assistants, it additionally maintains a registry of long-term VAs. One-time projects are not accepted at this service, making it less of an online outsourcing portal, and more of a temporary employee agency.
Assistants available through this service are those who’ve graduated from the company’s Virtual Training Program at Assist University. From the site: Most have earned either the CPVA (Certified Professional Virtual Assistant) certification or the CMVA (Certified Master Virtual Assistant) certification.
Click our review standards for an explanation of ranking criteria and other related information. Email the administrator to update old information or to make a correction.
Review Results
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| This website makes adequate contact information public, such as support email addresses, a physical address, and a phone number. | | | Fees and Payments |   |
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| Help with locating a virtual assistant through this service is available via one of its guides for a (refundable) $750 fee. A no-cost solution is available for those who seek out a VA independently. Credit card billing runs between $30 and $100+ per hour, but no information regarding money back guarantees or dispute/resolution processes could be found. | | | Consumer Security | |
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| AssistU does not work through a secured server, and it is not accredited at the Better Business Bureau. It is, however, declared 'Norton Safe.' | | | Full Disclosure | |
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| AssistU's FAQ and Privacy Policy is open to the public, however its Terms of Service couldn't be found. | | | Buzz Factor | |
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| Onsite, AssistU does not appear to provide a publically available ratings/feedback system. Offsite, the service is not well-known, with only 12 external websites linking back to its own. See the Presence category for more. | | | Support | |
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| AssistU provides support via phone and email. Help may be found through its FAQ. | | | Presence | |
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| At the time of its review, AssistU, ranked 2,031,391 by Alexa, provides access to an unknown number of virtual assistants. It maintains a company presence on Facebook and Twitter, but not LinkedIn or Wikipedia although AssistU's owner, Anastacia Brice, maintains a Wikipedia presence. It has also released several press releases. |
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Additional Comments
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This review has a company response to which we responded by editing the review’s Wikipedia acknowledgement and available support. Click here to read the response. |
Because the VAs available here are employed on a long-term (possibly full-time) basis, researching how labor laws will affect your use of Assistu is strongly encouraged before using this service. Current events can be found in our AssistU News section.
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One More ThingBefore contacting us, be sure to read our FAQ page to see if your question has already been answered.
Cite this page APA style: . (). On Just Outsourcing by Nicole Miller, Service Provider. Retrieved from , Sacramento,CA. Last modified: 02/03/2013 Nicole Miller is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
Comments
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