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An Arbitration Walk-Through
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Use this page to read this part of our book, Outsourcing Through RentACoder, and complement what you find here with the content in our growing outsourcing articles library (the book’s ‘online extension’). Then hop on over to our outsourcing forum to discuss what you read. Your posts can be viewed and replied to by everyone else who wants to comment/respond. Please be sure to view previous entries before submitting anything.
Contents
We showed you what an amicable RentACoder mediation is like in the previous section. Here, we want to walk you through the real, hard-core arbitration process because the difference between the two is huge. The most obvious difference is that in arbitration, the decision is final. There’s no negotiation, no second chances, and no turning back. That’s what makes arbitration so serious…
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For issues not addressed, send an email request to support@justoutsourcing.com. We’ll try to make them available here, or point you to where you can find them.One More Thing
I have a friend who freelanced through this site and lost an arbitration without merit. Researching the internet, I see he isn't the only person who suffers from unfair decisions. There are a lot of people complaining about this. So why does renta coder favor buyers in what looks like every single dispute?? (Do I even have to ask?) And why do you support a website that rips off its freelancers? I don't freelance but I would never support a site that doesn't make fair decisions across the board. Just my 2 cents.
Rentacoder doesn't favor any side. It can't. If it did, it wouldn't last very long with a reputation for making biased decisions. I support the site because it's the only one that's fair to both buyers and coders. Perhaps having insight into how its arbitration process works will help.